1. Introduction
MAQSAN Travels and Aviation ("MAQSAN," "we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or services.
2. Information We Collect
We may collect the following information when you make an inquiry or booking: • Name, contact number, email address • Travel details (destinations, dates, passenger details as required for booking) • Passport/ID information, where required for ticketing, visa processing, or hotel booking • Payment-related information necessary to process your booking (we do not store full card details on our own systems; payments are processed through our chosen payment channel) • Basic website usage data (e.g., through cookies or analytics tools, if used)
3. How We Use Your Information
• Process and confirm your bookings (ticketing, tours, rent-a-car, hotel booking) • Communicate with you about your booking, inquiries, or offers you've opted into • Share necessary details with our licensed ticketing partners, hotels, or transport partners solely to fulfill your booking • Improve our platform and website experience • Comply with legal or regulatory requirements
4. Sharing Your Information
We share your information only as necessary to deliver the service you've requested: • With our licensed, IATA-accredited ticketing partners, to issue your flight booking • With hotels or transport providers, to confirm your reservation • With payment processors, to complete your transaction We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices
• You may request to see, correct, or delete the personal information we hold about you, where reasonably possible, by contacting us directly. • You may opt out of promotional messages at any time by informing us via WhatsApp, email, or by unsubscribing where an unsubscribe option is provided.
7. Cookies
"Our website may use cookies to improve your browsing experience and understand how visitors use our site."
8. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors without parental/guardian involvement in the booking process.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at: Email: info@maqsan.com Phone / WhatsApp: +9233 2222 5105 Address: Room 501(09), 5th Floor, AU Business Incubation Center, FMC Building, E-9, Islamabad 44000